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  1. Identify and describe the five major tools of process analysis and design. Your response should be at least 200 words in length.

  2. State the fundamental objective of a firm's location strategy. How do industrial or goods-producing firms carry out this basic objective; how does that differ for service firms? Your response should be at least 200 words in length.

  3. In an affluent society, how do we produce a wide number of options for products at low cost? Hint: Focus on how to address some of the major challenges of mass customization. Your response should be at least 200 words in length

  4. How do service facility locations decisions differ from industrial location decisions in terms of the techniques used to analyze them? How do you explain these differences? Your response should be at least 200 words in length.